How large is your company: # of employees, how reliable is the support and what kind of support do you offer?
Host NIT Inc will not disclose confidential company information, however, you can be rest assured that you are with a company that has over a half a million dollars in Vested asset.
We offer Phone Support which has been changed to Sales only.
Billing and Sales Hours of Operation
Monday through Friday : 10AM to 6PM
Email and Live Chat is available 24/7 for tech support.
Technical Support Hours of Operation
Technical Support Responce times:
Low Priority : 1-9 HRS
Medium Priority : 1-6 Hours
High Priority : 1-3 Hours
Billing and Sales Responce Times:
Low Priority : 1-12 HRS
Medium Priority : 1-8 Hours
High Priority : 1-5 Hours
Regarding the reliability of our support: We answer every ticket in 90 min or less, and resolve them in 4-6 hours. Having said that we are extremely reliable when it comes to support.
Article Posted By: Rishi P. of Host NIT., Inc
Host NIT., INC is a registered corporation in the state of Florida, with its main HQ in Florida and Data-Center in Secaucus, NJ.