If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.
Any Pre-Sales or Sales question should be submitted here. Hours of Operation : M-F 10am to 6PM EST. Support Reps will handle off hour Sales Inquiries.
All support related inquiries should be submitted here. This department is open 24/7 and tickets are handled based on priority and the order they were received.
Any Billing related issues should be submitted here. Hours of Operation : M-F 10am to 6PM EST. Support Reps will handle off hour billing.
Host NIT Abuse Department
Please send all abuse requests here. We will get back to you as fast as we can but sometimes it can take up to 72 hours due t the investigation process that needs to take place.
Host NIT NOC
Any and all issues that needs to do directly to our management network monitoring team. 24/7 Operating time.
Host NIT IP ABUSE
Please report IP Abuse to us here. We take these issues very seriously.
If you are interested in Colocation then please use this form to inquire about it. It will prioritize your request and send it to the correct sales agents.
Report Bugs, Typos, etc
Please use this to report any bugs you may have come across or typos, or anything irregular that you think the Administrators should know about.