If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.


 Sales

Any Pre-Sales or Sales question should be submitted here. Hours of Operation : M-F 10am to 6PM EST. Support Reps will handle off hour Sales Inquiries.

 Support

All support related inquiries should be submitted here. This department is open 24/7 and tickets are handled based on priority and the order they were received.

 Billing

Any Billing related issues should be submitted here. Hours of Operation : M-F 10am to 6PM EST. Support Reps will handle off hour billing.

 Host NIT Abuse Department

Please send all abuse requests here. We will get back to you as fast as we can but sometimes it can take up to 72 hours due t the investigation process that needs to take place.

 Host NIT IP ABUSE

Please report IP Abuse to us here. We take these issues very seriously.

 Colocation Sales

If you are interested in Colocation then please use this form to inquire about it. It will prioritize your request and send it to the correct sales agents.

 Report Bugs, Typos, etc

Please use this to report any bugs you may have come across or typos, or anything irregular that you think the Administrators should know about.